CallFuse
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CallFuse for Auto Dealers

Every internet lead, called before they’re on the other dealer’s lot.

CallFuse works every source — your OEM site, Cars.com, AutoTrader, CarGurus — the second a lead lands. It scores by model intent and trade-in equity, books the test drive on an AI call, and logs it all back to your CRM. Your BDC stops chasing; it starts closing.

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Most internet shoppers buy from the first dealership that calls them back — and the average BDC takes hours.
Predictive Contact Logic
Live

87

Subaru Crosstrek · 2021

High intent · trade-in on file · DNC clear

Best time to call — next 12 hours

AI agent · connected

Reading script · recording + consent captured
00:42
Why speed is the whole game

A lead is a five-minute window. Manual calling can't hit it — and the regulator is watching the dials you do make.

47 hrs

Average time a business takes to respond to a new inbound lead.

21×

More likely to qualify a lead when you call within 5 minutes instead of 30.

78%

Of deals go to the company that responds to the lead first.

$43,792

Maximum FCC penalty — per call — for a Do-Not-Call violation.

Source: Dr. James Oldroyd, MIT Lead Response Management Study (Harvard Business Review)Source: Harvard Business Review, “The Short Life of Online Sales Leads”Source: FCC Do-Not-Call enforcement; TCPA statutory damages $500–$1,500 per call
Why auto dealers teams run CallFuse

Most internet shoppers buy from the first dealership that calls them back — and the average BDC takes hours.

Work every lead source at once

OEM web leads, third-party marketplaces and walk-in form fills all hit the dialer instantly — no lead sits in a BDC queue waiting for a free rep on a Saturday.

First-responder dealerships win the appointment 78% of the time.

Score by trade-in and model intent

Predictive Contact Logic reads the CRM record — preferred make/model, trade-in estimate, test-drive history — and prioritizes the leads most likely to buy this week.

Subaru Crosstrek, trade-in on file, high intent → called first.

Compliant on every BDC call

DNC scrub, recorded consent, and full audit trail on every dial — so aggressive follow-up never turns into a TCPA headache.

One un-scrubbed number can cost five figures per call.

Integrations

Plugs into the tools your store already runs.

Leads flow in the moment they’re created; dispositions, recordings and outcomes flow back. No new system of record to adopt — or run CallFuse fully standalone.

Cars.com
AutoTrader
CarGurus
CDK Global
Reynolds & Reynolds
VinSolutions
DealerSocket
+ your CRM
What the call sounds like

Natural on the phone. On-script. On the record.

CallFuse voice agents open, qualify and book — following the script you author in Script Studio, with the recording announcement and consent captured automatically. Book test drives off web leads while they’re still shopping — not two days later.

AI agent · inbound web lead · 2021 Subaru Crosstrek, trade-in on file

Hi, is this Marcus? This is Riley calling from Hamilton Subaru — you just looked at the 2021 Crosstrek. Quick question while you’re thinking about it: are you hoping to put your current vehicle toward it?

Yeah, I’ve got an ’18 Outback.

Perfect — those hold value well right now. I can have a number ready and the Crosstrek pulled up front. Does this evening or tomorrow morning work better for a quick test drive?

The platform

Everything a modern call center needs — in one operator console.

From the first scored lead to the compliance audit trail, each module feeds the next. Run the whole thing from a single dark- or light-themed dashboard.

Predictive Contact Logic

Intelligent lead scoring, timezone contact windows, and best-time-to-call prediction decide who to call, when, and how.

AI Agent Voice Models

Branded, natural AI voices place calls and follow your script — handling first-touch, qualification, and follow-up at any volume.

Campaign Manager

Run outbound and inbound campaigns with the dialer and AI scripts wired together. Place a call from the browser or hand it to an agent.

Script Studio

Author call scripts with merge fields and A/B test variants to find the openings and rebuttals that actually convert.

Geographical Analytics

Zip-code heatmaps for lead density and successful-contact rate show where your next conversation is most likely to land.

Compliance & Audit

DNC checks, recorded consent, identity and credit verification, and an enterprise audit trail on every single call.

Integrated Lead Sources

Pull leads and CRM records straight from your ERP; push dispositions, recordings and analytics back. Or run fully standalone.

Contact History

A complete, multi-channel interaction log per contact — every touch, outcome and recording in one timeline.

FAQ

Questions teams ask before they switch.

What is CallFuse?

CallFuse is an AI call-center platform for outbound and inbound sales. It scores your leads, calls them in seconds with an AI voice agent or your own team, keeps every call TCPA/DNC compliant, and writes outcomes back to your CRM — so you reach leads inside the five-minute window that decides the deal.

How fast does CallFuse call a new lead?

In seconds. The moment a lead lands, Predictive Contact Logic scores it and an AI voice agent places the call — no waiting for a free rep. The average business takes about 47 hours to respond; leads contacted within five minutes are 21× more likely to qualify.

Does CallFuse use AI voice agents?

Yes. CallFuse places calls with natural AI voice agents that follow the script you author in Script Studio — opening, qualifying, handling rebuttals and booking appointments. You can also route calls to human operators through a browser softphone.

Is CallFuse TCPA and DNC compliant?

Compliance is built into the dialer. Every call runs a Do-Not-Call check, captures a recorded consent announcement, can verify identity and credit, and writes a full audit trail. With TCPA class actions up 95% in 2025 and DNC penalties reaching tens of thousands of dollars per call, compliance is the rail CallFuse runs on — not an afterthought.

Does CallFuse integrate with my CRM?

Yes. CallFuse pulls leads and contact records from your CRM or lead sources and pushes dispositions, recordings, verification results and analytics back automatically. It can run fully standalone or wired into an ERP like YourFuse.

Which industries is CallFuse built for?

CallFuse is built for speed-to-lead industries where calling first wins the deal — auto dealers, solar, and home services to start — with vertical lead-source integrations, predictive models and script playbooks tailored to each.

See it on your pipeline

Find out what a five-minute response rate does to your numbers.

A 20-minute walkthrough on your pipeline — not a generic deck.

We map it to your CRM and lead sources before you commit to anything.

No spam. One human follow-up, then it’s your call.

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